I needed this fixture which had been discontinued- but the mfr was still making g all the parts, used in other lights. The LightShop understood my issue and actually worked with the mfr to make the item I needed. Highly recommend them - rare to find such great customer service.
Hi Nancy-thanks for the kind words-we really appreciate it!
nice arrival in perfect condition . works as it should.
Hi James-thanks again for shopping with us!
We hope you'll visit again
Opened the box only to find the main shade of the light completely missing. I had the electricians there ready to hang everything. So now I will have to get a replacement part I hope and pay the electricians to come back a second time. Sorry to leave a bad review, it’s a beautiful light fixture.
Hi Laura — thank you for sharing your experience.
Once we were notified that the main ring was missing, we worked directly with the manufacturer to ship the replacement ring at no charge. Because of the large diameter of this component, it was sent via truck freight to ensure safe delivery.
We’re glad this was resolved with the help of Z-Lite and hope you’re enjoying your fixture now that it’s complete. If you’d like to share photos of the finished installation, we’d love to see how it turned out. Please don’t hesitate to reach out if we can help with anything else.
It's rare these days to deal with a company that cares about their customer. This company has taken the time to respond to my questions and follow up to make sure I am a happy customer. I really like my new light fixtures. They give off the perfect amount of light, and the price was great, too.
Hi Nan-so glad you like your new fixtures! We hope you shop with us again.
Our lighting fixture is beautiful and very well made. We have had a great experience with theLightShop from start to finish. Highly recommend!
Hi Susie-thanks for the Review!
We hope you shop with us again-please send pics!
